Privacy Policy

We collect information to provide and improve our price comparison services. The types of information we collect include:

Personal Information: When you create an account, we collect your name, email address, and optionally your phone number. If you subscribe to price alerts, we store your alert preferences and target prices.

Usage Data: We automatically collect information about how you interact with our platform, including pages visited, products searched, products compared, price alerts set, time spent on pages, and click-through actions to merchant websites.

Device and Browser Data: We collect technical information such as your IP address, browser type and version, operating system, device type, screen resolution, and referring URL. This information helps us optimize the platform for different devices and diagnose technical issues.

Cookies and Similar Technologies: We use cookies, local storage, and similar tracking technologies to maintain your session, remember your preferences, and analyze platform usage. See Section 4 for more details on our cookie practices.

We use the collected information for the following purposes:

Service Delivery: To provide price comparison results, send price alert notifications, maintain your wishlist, and personalize your experience based on browsing history and preferences.

Platform Improvement: To analyze usage patterns, identify popular features, optimize search algorithms, improve price update frequency, and develop new features that benefit our users.

Communication: To send you price alert notifications, account-related updates, security notices, and (with your consent) promotional content about new features or relevant deals. You can opt out of promotional communications at any time.

Merchant Analytics: We provide aggregated, anonymized analytics to our merchant partners, including click-through rates, category trends, and general traffic patterns. This data does not identify individual users.

Legal Compliance: To comply with applicable laws and regulations of the People's Republic of Bangladesh, respond to legal requests, and protect the rights and safety of DaamDekho, our users, and the public.

DaamDekho does not sell your personal information. We share information only in the following circumstances:

With Merchants: When you click through to a merchant's website, the merchant may receive your IP address and referring URL as part of standard web traffic. We do not share your name, email, or account details with merchants.

Analytics Partners: We use third-party analytics services (such as Google Analytics) to understand platform usage. These services may collect information sent by your browser as part of a web page request. We ensure our analytics partners comply with applicable data protection standards.

Service Providers: We may share information with trusted service providers who assist us in operating the platform, including hosting providers, email delivery services, and customer support tools. These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

DaamDekho uses the following types of cookies:

Essential Cookies: Required for the platform to function. These manage your session, authentication, and basic preferences like language selection. These cookies cannot be disabled.

Analytics Cookies: Help us understand how users interact with our platform. They collect anonymized data about page views, search queries, and feature usage. You can opt out of analytics cookies through your browser settings.

Preference Cookies: Remember your settings such as recently viewed products, comparison lists, and display preferences. These enhance your experience but are not strictly necessary.

We do not use advertising cookies or third-party tracking pixels for targeted advertising. DaamDekho does not participate in cross-site tracking networks.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

All data transmitted between your browser and our servers is encrypted using TLS (Transport Layer Security). User passwords are hashed using industry-standard bcrypt algorithms. Access to user data is restricted to authorized DaamDekho personnel on a need-to-know basis. We conduct regular security assessments and vulnerability testing.

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to promptly addressing any security incidents.

Under applicable laws, including the Digital Security Act, 2018, and the Information and Communication Technology Act, 2006 of Bangladesh, you have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you at any time through your account settings or by contacting us.

Correction: You can update or correct your personal information through your account dashboard. If you need assistance, contact our support team.

Deletion: You can request deletion of your account and associated data by contacting us at privacy@daamdekho.com. We will process deletion requests within 30 days, subject to any legal retention requirements.

Data Portability: You can request an export of your data, including your price alerts, wishlist, and account information, in a machine-readable format.

Opt-Out: You can opt out of promotional communications at any time by clicking the unsubscribe link in our emails or adjusting your notification preferences in your account settings.

DaamDekho is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Users between 13 and 18 years of age should use the Service under the supervision or with the consent of a parent or legal guardian.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

For significant changes, we will provide additional notice through email to registered users or a prominent notification on the platform. We encourage you to review this policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

DaamDekho Privacy Team Level 12, Navana Tower Gulshan-1, Dhaka 1212 Bangladesh Email: privacy@daamdekho.com Phone: +880 1700-000000